Camp desk / FAQ
QUESTIONS,
ANSWERED.
The things customers ask us most. If your question is not here, contact the camp desk.
How do CampSprint hoodies fit?
They use unisex sizing with a relaxed body. If you are between sizes, or want a roomier layer, size up. Our size guide has chest and length measurements.
What does 500GSM mean?
GSM is the weight of the fleece per square metre. 500GSM is our heavyweight range: dense, warm and brushed on the inside. 220-300GSM layers are lighter and easier to pack.
How long does shipping take?
US standard shipping is 3-5 business days after processing. Orders leave our New York studio within 1-2 business days. Free standard shipping on US orders over $99. See the shipping policy for details.
What is your return policy?
You have 30 days from delivery to return unworn layers. Start through the contact page. US return shipping is $6.95 and is deducted from the refund. See the returns policy.
How should I care for fleece?
Machine wash cold with similar colors. Tumble dry low and do not iron the print. Avoid fabric softener, which can flatten the brushed back over time.
Do you offer larger sizes?
Our range runs from S to XXL, with selected styles in 3XL. The oversized fits already have extra room through the body and sleeve. Check the size guide or contact us for a recommendation.
Can I change or cancel an order?
Contact us as soon as possible. We can usually change or cancel an order before it is packed. Once a tracking number is issued, the order is on its way and can be returned instead.
Where are CampSprint layers made?
Our layers are made by a small apparel partner we have worked with since 2021. Final quality checks and packing happen at our New York studio.
Still stuck? Talk to the camp desk.